Cottage & Backyard Show Frequently Asked Questions

Can I move in earlier than the allocated time?

Unfortunately we cannot have access to the hall before the scheduled move-in time and date.

How can I pick up my exhibitor badges?

All exhibitor badges can be picked up on site at the Caneast Show office during move-in.

What if my staff isn’t all there? Where can I leave their badges?

Any extra exhibitor badges can be left at the Show Office during move in hours, at Guest Services located next to the show entrance as of 11 am Friday, March 3 to be picked up by your staff.

What if I want to order extra complimentary entry passes for my guests?

You may order additional guest passes by mailing, faxing, or emailing the form to us. Exhibitor badges/guest passes may also be purchased during the move-in hours at the Show Office at the EY Centre.

How do we purchase additional parking passes?

You can purchase a weekend pass which allows you unlimited entry and exits for the duration of the show, including move-in and move-out, for the cost $26. These are available for the Caneast Show office.

Is booth cleaning available?

If you wish to have your booth cleaned after closing, please contact the EY Centre Administration Office to have this arranged with their in-house service. The order form can also be found on our website under the Exhibitor Kit.

Are there food concessions stands available?

Concession stand open to exhibitors after move-in begins. During the length of the show the concession stand will remain open until end of day.

Is there a hotel you recommend?

The Hilton Garden Inn is the official partner hotel. Located within walking distance from the EY Centre. They offer competitive rates exclusively for Caneast exhibitors. For more information please refer to the Hilton Garden Inn page in our online Exhibitor Kit.

What if I exhibit at more than one of your shows? Do I need to send you a new insurance policy copy every time?

If you are a repeat exhibitor, simply leave the name of the specific show off your policy and we will keep it on file until the policy expires.
Ensure that Caneast Shows Inc., PO Box 24179 Hazeldean, Ottawa ON K2M 2C3 is clearly stated as additional insured.